PRIVACY POLICY

Last updated: July 5, 2026


1. Overview

VELREST ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase. By using our website, you agree to the terms of this policy.


2. Information We Collect

We may collect the following types of personal information:

•  Name

•  Email address

•  Phone number

•  Shipping and billing address

•  Payment details (processed securely via third-party providers)

•  IP address and device information


3. How We Use Your Information

We use your information to:

•  Process and deliver your orders

•  Provide customer support

•  Improve our website and services

•  Send updates about your order

•  Send marketing emails (if you opt in)


4. Payment Processing

Payments are handled securely by third-party providers (e.g. Shopify Payments, PayPal). We do not store your payment information.


5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content and ads. This may include tools such as Google Analytics and Meta (Facebook) Pixel. You can disable cookies in your browser settings, but some features of the site may not function properly.


6. Sharing of Information

We may share your information with trusted third parties only when necessary, including payment providers, shipping partners, and marketing and analytics platforms. We do not sell your personal data.


7. Data Retention

We retain your personal data only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.


8. Your Rights

If you are located in the United Kingdom, the European Economic Area (EEA), or another jurisdiction that grants applicable privacy rights, you may have the right to access, correct, update, or delete your personal data, restrict or object to certain processing, and withdraw consent where applicable.


9. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.


12. Contact Information

For any questions regarding this Privacy Policy, please contact:

VELREST

Email: info@velrest.com

 

13. Legal Basis for Processing

We process your personal data only where we have a lawful basis to do so under applicable data protection laws. This may include processing your data to fulfil our contract with you, comply with legal obligations, protect our legitimate business interests, or where you have given your consent. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before its withdrawal.

14. International Data Transfers

Some of the third-party service providers we use, such as payment processors, analytics providers, and marketing platforms, may process or store your personal data outside the United Kingdom or the European Economic Area (EEA). Where such transfers occur, we take appropriate measures to ensure that your personal data remains protected in accordance with applicable data protection laws, including the use of appropriate safeguards where required